Last updated: June 17, 2026

This Privacy Policy describes how HOMERS ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://homers-eg.com/ (the "Site") or otherwise communicate with us.

By using or accessing the Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal requirements, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

Information We Collect

To provide our services, we may collect personal information from you directly, automatically through your use of the Site, or from third parties who help us operate our store.

Information You Provide Directly

Information that you may provide to us includes:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details

• Payment confirmation details

• Customer support messages

• Account information, if you create an account on our Site

Information Collected Automatically

We may automatically collect certain information about your interaction with the Site, including:

• Device information

• Browser information

• IP address

• Pages viewed

• Products viewed

• Items added to cart

• Usage and browsing activity on the Site

We may use cookies, pixels, and similar technologies to help operate the Site, remember your preferences, analyze Site performance, and improve your shopping experience.

Information from Third Parties

We may receive information from third-party service providers who help us operate our business, including:

• Shopify, which provides the e-commerce platform for our store

• Paymob and other payment processors, which help process payments securely

• Shipping and delivery providers

• Customer support, analytics, marketing, and technical service providers

Payment card details are processed securely through our payment providers. We do not store full card details on our systems.

How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders

• Process payments

• Arrange shipping and delivery

• Communicate with you about your order

• Provide customer support

• Handle returns, exchanges, and refunds

• Improve our Site, products, and services

• Send marketing or promotional communications, where permitted

• Detect, prevent, and investigate fraud or illegal activity

• Comply with legal, regulatory, or operational obligations

Cookies

Like many online stores, we use cookies and similar technologies to operate and improve the Site. Cookies may help us remember your preferences, keep items in your cart, analyze traffic, and improve the shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some features of the Site and may prevent certain functions from working properly.

How We Share Your Information

We may share your personal information with third parties only where necessary for legitimate business purposes, including:

• Shopify, to operate our online store

• Paymob and other payment processors, to process payments

• Shipping and delivery providers, to fulfill orders

• Service providers who support website hosting, analytics, customer service, marketing, and technical operations

• Legal or regulatory authorities where required by law

• Business partners where necessary to provide our services

We do not use your sensitive personal information to infer characteristics about you.

Third-Party Websites and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, security, accuracy, or content of third-party websites. We recommend reviewing their policies before providing any personal information.

Security and Retention

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

We retain your personal information only as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw consent to marketing communications

• Request information about how we use and share your data

To exercise any of these rights, please contact us using the details below.

Marketing Communications

If you receive promotional emails or messages from us, you may opt out at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders, account, or customer service requests.

Children’s Privacy

Our Site is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:

HOMERS
Email: hema_pop_90@hotmail.com
Phone: 01145777707
Address: 16 Ibn Hani Al-Andalusi, off El Tayaran Street, Nasr City, Cairo, Egypt